It's crazy the questions people ask sometimes..check the dictionary!

The work that we provide our students is original work created by our staff of Nerds customized to your submitted requirements. 

Since we promise customized explanations rather than ready-made review materials, we closely monitor the work product of our staff to ensure originality. In fact, we use the same plagiarism detection software, as TurnItIn.com to ensure that the work you receive is original. However, it is important that you use the materials that are provided to you in an appropriate way so that the work that you hand in is your original work product.

As former students, we understand the pressures and time constraints school creates. However, the risk you take by violating your school or your professor's code of academic integrity is not worth the reward. The explanations we provide should only serve as a supplement to your regular study regiment or a preliminary reference to get you started.

At the moment we only accept help requests through the Ask A Nerd form on the website. We hope to eventually allow students to submit help requests via email, fax and possibly even over the phone.

We will begin your help request right when your payment is made unless other arrangements have been discussed. It is important that you submit your payment as soon as possible to leave the Nerd the most time to complete your request.

Your bids may expire at any time.

Due to the nature of our business as a matter of policy we do not allow you to see the explanation before you pay.

Here at DoesThatMakeSense.com we take a lot of pride in the efforts we put into training our staff to make sure they are able to connect our students to the Nerd best suited to help with their individual needs. In the unlikely event that you are unhappy with the Nerd we connect you with or the help they provide, you have three (3) days from the time in which you receive the help to submit a complaint or a request for other services. We will do our very best to get back to you within 24 hours from receiving your complaint. To ensure your satisfaction, we review all written material (i.e. study guides, reference materials, etc.) thoroughly before we deliver them to you. We also record all whiteboard sessions for security reasons. In the event that we find that the Nerd failed to provide you with the help you requested after a full review of the work product, we will redo the work product, provide you with an additional study session to make up for it, or credit your account depending on the situation.

We have developed an online virtual classroom. There is no need to download extra software - you can access the classroom directly through our website. The virtual classroom or whiteboard allows you to communicate synchronously using audio, video, and text chat. Think - Skype, Aim, and Microsoft Paint all in one. This feature is currently in testing and is only available to selected students.

A whiteboard explanation is a live chat in our virtual classroom and a written explanation is, well, pretty self-explanatory.