What is Ask A Nerd®?
Ask A Nerd® is a marketplace where Students (and businesses) can hire verified & rated Nerds to help with homework assignments, research, topic explanations, presentations etc. Ask A Nerd® is formerly known as Doesthatmakesense.com and is being slowly transitioned to askanerd.co
What is a Nerd?
A Nerd is an expert in the subject matter from which you are requesting help.
What makes somebody a Nerd?
Have you ever seen Half Baked? Did you like it? Well, then, you probably won't qualify. Our Nerds are hand selected through a rigorous application process, are based in the United States and must possess:
1. A proven record of content knowledge expertise
2. Ability to explain and present content in a variety of ways based on the needs of the student
3. Be enrolled in or have graduated from an accredited United States college or university
How can I become a Nerd?
Assuming you meet our minimum qualifications you can apply here.
Do you provide original work or template based explanations?
The work that we provide our students is original work created by our staff of Nerds customized to your submitted requirements.
How do you guarantee that the work you provide is original?
Since we promise customized explanations rather than ready-made review materials, we closely monitor the work product of our staff to ensure originality. In fact, we use the same plagiarism detection software, as TurnItIn.com to ensure that the work you receive is original. However, it is important that you use the materials that are provided to you in an appropriate way so that the work that you hand in is your original work product.
What will happen if I hand in the work product the Nerd provides without any modification?
As former students, we understand the pressures and time constraints school creates. However, the risk you take by violating your school or your professor's code of academic integrity is not worth the reward. The explanations we provide should only serve as a supplement to your regular study regiment or a preliminary reference to get you started.
What if I am unhappy with the help I receive?
Here at Ask A Nerd® we take a lot of pride in the efforts we put into training our staff to make sure they are able to connect our students to the Nerd best suited to help with their individual needs. In the unlikely event that you are unhappy with the Nerd we connect you with or the help they provide, you have three (3) days from the time in which you receive the help to submit a complaint or a request for other services. We will do our very best to get back to you within 24 hours from receiving your complaint. To ensure your satisfaction, we review all written material (i.e. study guides, reference materials, etc.) thoroughly before we deliver them to you. We also record all whiteboard sessions for security reasons. In the event that we find that the Nerd failed to provide you with the help you requested after a full review of the work product, we will redo the work product, provide you with an additional study session to make up for it, or credit your account depending on the situation.
How do I submit a help request?
At the moment we only accept help requests through the Ask A Nerd form on the website. We hope to eventually allow students to submit help requests via email, fax and possibly even over the phone.
When will you start my help request?
The winning Nerd will begin your help request right when your payment is made.
How long are my bids available for?
Bids placed by our Nerds may expire at any time. As long as the bids are displayed to you, the Nerd is 100% committed to help you in case you select that Nerd.
Can I see the explanation before I pay?
Due to the nature of our business as a matter of policy we do not allow you to see the explanation before you pay.
How do I communicate live with a Nerd through the website?
We have developed a private virtual classroom for each Nerd & Student. There is no need to download extra software - you can access the classroom directly through our website. The virtual classroom allows you to communicate synchronously using text chat & document sharing. The private message board, document sharing and book database is available to all students.